ZoneCRM

CRM with phone, chat, mail, calendar and files on one server

CRM around the business, not the business around the CRM.

Zone CRM starts from how your company already works: the phone that rings, the WhatsApp that answers, the mail, the calendar, the files. The customer record sits in the middle of all of it, on your own subdomain or your own server, one module at a time.

Talk to us See every feature

Your workspace at yourname.zonecrm.io, or on your own server.

One server

CRM, telephony, messaging, mail, calendar and files run as modules on a single machine that is yours. Nothing is spread across six vendors.

One sign-in

Staff sign in once. Hiring is one account created; leaving is one account disabled, across every module.

Yours to keep

Your data in PostgreSQL, export whenever you like. Move the whole stack to your own hardware when you are ready.

Built around the way a company already works

Most CRMs ask the business to change its habits. Zone CRM takes the habits as given and puts the record underneath them.

One customer record

People, companies and deals with every call, message, email, note and file on one timeline.

Pipeline that fits you

Your stages, your fields, your objects. Table and kanban views with filters, sorts and grouping, saved per team.

Telephony built in

A SIP telephone system with click-to-dial, inbound screen pop, call log and recordings against the contact.

WhatsApp in the same inbox

Official Meta Cloud API. Templates, campaigns and replies handled from the customer record.

Automation without a second product

Workflows, webhooks, a REST and GraphQL API, and API keys, all part of the same system.

Own the stack

Self-hosted when you want it, your data in a standard database, and a UK company that builds and supports it.

The complete feature list

One server, seven modules

Each module is a separate service on the same machine. Switch on what you need, when you need it.

CRM

Available

People, companies, deals and everything that happens to them.

Phone

Available

A telephone system that knows who is calling.

Chat

Available

WhatsApp campaigns and a shared inbox, on the record.

Mail

Planned

Mailboxes on your own domain.

Calendar

Planned

Shared calendars over CalDAV.

Drive

Planned

Files, folders and share links.

Identity

Available

One sign-in for every module.

How the modules fit together

How it starts

  1. 1

    Start on your subdomain

    Your workspace lives at yourname.zonecrm.io from day one, with the CRM ready to use.

  2. 2

    Switch on the modules you need

    Phone, chat, mail, calendar, files and identity are added one by one as your team asks for them.

  3. 3

    Bring your own domain, or your own server

    Point crm.yourcompany.com at your workspace. When it suits you, the whole stack moves onto hardware you control, module by module.

Built by one company, run for yours

Zone CRM is designed, built and supported by MassIO in London. There is no marketplace of add-ons to assemble and no third supplier to phone when the telephony and the CRM disagree: one team owns the whole stack, and so do you.

See the modules Talk to us

  • One server for every module
  • PostgreSQL for your data
  • Export at any time
  • UK company since 2019

Questions

Is Zone CRM a hosted service or software I install?

Both. Most teams start on a hosted workspace at their own subdomain of zonecrm.io. The same stack can be installed on a server you control, and a hosted workspace can be moved there later.

What does "module by module" mean in practice?

Each part of the stack, the CRM, the telephone system, chat, mail, calendar, files and identity, is a separate service on the same server. You switch on the ones you need. A company can start with the CRM alone and add telephony in a month.

Which telephone systems and numbers does it work with?

The Phone module is an Asterisk telephone system. It connects to SIP trunks and to GSM gateways, so existing landline numbers and mobile SIMs keep working. Desk phones and softphones register to it directly.

Does the WhatsApp module use the official API?

Yes. Messages go through the Meta Cloud API, the official WhatsApp Business Platform, using templates approved by Meta. It does not automate a consumer WhatsApp account.

Can I use my own domain?

Yes. Your workspace lives at yourname.zonecrm.io, and a hostname on your own domain can point at it. On a self-hosted installation everything runs on your domain.

How do I get my data out?

Every object exports as CSV from the interface, the whole database is a standard PostgreSQL dump, files are plain files, and the API returns everything the interface shows.

What does it cost?

Pricing is published when the hosted service opens. Until then, contact us for a conversation about your team and the modules you need.

Tell us how your company works today

A conversation, not a sales call. We will say what Zone CRM would change and what it would leave alone.

Talk to us [email protected]